When you are selling something, anything, the most important principle of all is that you believe you genuinely have a valuable proposition for your customer or client. If you don’t believe in the product you are selling, then why on earth would anyone else?
However, in this post I am going to answer a question which many salespeople and managers ask themselves on a daily basis; why on earth aren’t anyone biting on my pitch?
The Issue of a Perceived Sale
If you read my previous blog post from earlier this year where I go through how perception is everything you’ll know how I’ve just scratched the surface of why it’s more important how someone perceives something you say or do, rather than what you actually try to say or do. This is the short lesson of today’s post as well; no matter how you pitch your proposition to a cold customer, as long as their perception is telling you they are being sold to, chances are you’ll lose the sale.
So What if Someone Realizes I’m Selling?
Good question! Think of it this way, as I’ve said before in my introduction to selling anything to anyone, the art of selling is making a certain impression. To create the sense of value you need to close a sale, you need to convey a certain impression to your customer. Because each customer is different, you will essentially need to manipulate in order to sell efficiently. Though a harsh reality, it’s something which is important and helpful to be aware of when you are selling.
What happens when someone is aware you are selling to them is they feel as though you are trying to manipulate them and their guard comes up. Closing a sale requires trust, and more often than not that requires you to take other routes than the script your manager has put in front of you.
How Someone Perceives you are Selling to Them
The idea is simple; if someone’s perception of what constitutes a sale is aligned with your process of selling something, then they will experience your method as selling. However, if your sales process steers clear of your target’s idea of what “selling” is, then your chances of building trust, offering something of value and closing a sale skyrocket!
This requires a different way of selling to different kinds of people. Yet another reason why sales scripts are a bad idea. Write the main points down which you want to get across in a call or a meeting, and then feel out your customer and figure out the best way for each particular target to realize the value of what it is you are selling, and what good it would do them.
If you have any questions or topics you would like me to write about, please do let me know from the Contact Us page or in the comment section below.